I got the Maxtor OneTouch4 500 GB external hard drive during the Thanksgiving deal. Maxtor uses it’s own software to access/backup files from/to the external drive. I used Windows OS to setup the hard drive the first time. Maxtor installed it’s desktop software and I backed up my files using it’s software. I then booted into Ubuntu 7.10 Gutsy Gibbon. Ubuntu 7.10 recognized the external hard drive, but when I tried to access the files, I got a message similar to ‘cannot access the drive or you do not have permission to access the folder’.
I thought I would format the hard drive, so I backed up the Maxtor software from the external hard drive using Windows OS. I tried to format the drive in Ubuntu using QTParted and GParted (2 Linux based partition editors). QTParted didn’t even recognize the drive. GParted did recognize the drive, but the options in the right click context menu were completely grayed out except unmount. I then formatted the OneTouch4 with Partition Magic (Windows based partition editor) as NTFS. I could then access the drive, copy/paste files etc from my Ubuntu system. What a pain Maxtor is/was!!!